ATEN Global Service Site


Subject :
	Keyboard cannot work

Description :
	My new keyboard doesn't work on CS692 keyboard console port, could you help me to solve this problem?

Solution :
	This might be a compatibility with the keyboard. Usually, follow below 3 steps to disable Keyboard Emulation should solve the problem. (Note your keyboard must be connected to the CS692's keyboard console port) 1. Press [Scroll Lock] twice (If you changed the hotkey to [Ctrl]， please use [Ctrl] here) 2. Press [N] 3. Press [Enter] If you still have problems, please contact ATEN Tech Support https://eservice.aten.com/eServiceCx/Common/FAQ/askQuestion.do?type=None

Related FAQ :
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	Keyboard/Mouse doesn't work


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