ATEN Global Service Site


Subject :
	Keyboard/Mouse doesn't work

Description :
	I have a Server connected to KA9170 and KN4132. The keyboard/mouse is working for 3 minute only. Already to power off/on server and KVM the keyboard/mouse still have problem.The keyboard is working in BIOS and the OS of my server is Windwos 2003. How can I fix it ?

Solution :
	It seems Windows driver issue or some policy block the keyboard/mouse function, Could you please check the keyoboard/mouse status from device manager? If there is a yellow mark on it please update the driver or check the security policy.

Related FAQ :
	US421's FAQ(switching function)
	KN9116's Basic FAQ (Hotkey"F12",ArrayMode,Mouse Cursors issue)
	Keyboard cannot work
	Wireless keyboard/mouse set cannot work
	Compatible Keyboards


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