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Subject : 
When the high DPI mouse connects with CM1284, the speed of mouse move become half of the mouse's original speed.
 
Description : 
When the high DPI mouse connects with CM1284, the speed of mouse move become half of the mouse's original speed.
 
Solution : 
Upgrade CM1164A/CM1284  firmware to V2.2.213 or later should solve the issue.
 
To upgrade the firmware, please download the firmware and manual from 
https://www.aten.com/global/en/supportcenter/downloads/?q=CM1284
Please check the manual for how to upgrade firmware.

If the issue persists, please contact our Tech Support for assistance.
 
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