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Model : 
CN CN8000A CN8600 CN9600 KN
 
Subject : 
Can not open Java client through browser under MAC OS?
 
Description : 
Can not open Java client through browser under MAC OS, running the Java client by download does not have any issue.
 
Solution : 
This issue is because open Java client through browser need use the Java web start to open jnlp file. Since the security issue, the default setting of Mac OS does not accept to run jnlp files. Please follow the attaching SOP to change setting let Mac OS allow for running the jnlp files.
 
Attachment : 
Attachment
 
Related FAQ : 
CV211 / OS support
Can CN9600 support 1080i?
 

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