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※您可點選下方所發生的問題, 快速地找到常見問題故障排除的方法
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(1)  Step 1: Check the network setting is correct or not.  
(2)  Step 2: Use the ping command at command line to test the connection.  
(3)  Step 3: Check the port forwarding is correct or not.  
(4)  Step 4: Login the local console to check if the KVM has set MAC filter or not.  
(5)  Step 5: Confirm the service port 9000 is added in the trust list of the firewall.  
(6)  Step 6: Test if both WinClient and Java client don't work, or just one of them.  
(7)  Step 7: Upgrade the firmware to test if it works or not.  
 
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