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※The following is the troubleshooting method of "Step 1: Check if the issue only happens at remote unit or both local and remote unit.", Please refer to the following instructions.

Language : 

Subject : 
Issue Verification
Solution : 
Please use the same keyboard and mouse to test.
Test if the issue only happens at remote unit or not.
If it is, maybe it's because the quality of the cable which connect between the local and remote unit.
To avoid the interference, please use STP network cable and also remember to solder the grounding wire.
Please refer to the user manual of the KVM extender to get more information.
If the step doesn't solve the issue, please try other steps.