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※The following is the troubleshooting method of "Step 3. Upgrade the firmware to test if it works or not.", Please refer to the following instructions.

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Subject :
	Firmware Upgrade
Solution :
	Maybe the compatible issue could be solved by firmware upgrade. If the KVM is old. Old hardware version don't support firmware upgrade. Please contact us on eSupport for further assist. Below is the link. https://eservice.aten.com/eServiceCx/Common/FAQ/askQuestion.do?

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