News
Welcome to ATEN eService!

※The following is the troubleshooting method of "Step 2. Disable mouse/keyboard emulation to test if it works or not.", Please refer to the following instructions.

Language : 

Subject : 
Compatible Issue
Solution : 
For mouse, use the hotkey [M] in HSM to close the mouse emulation.
For keyboard, if the KVM has the hotkey, use the hotkey [N] in HSM to close the mouse emulation.
If the step doesn't solve the issue, please try other steps.