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※The following is the troubleshooting method of "Step 3: Change another PC to test if it works or not.", Please refer to the following instructions.
Language : 
Subject : 
PC or OS Compatibility
Solution : 
Maybe it's the PC or OS compatibility issue.
Some KVM don't support windows 8 or windows 10.  Please refer to the Compatible List.  Below is the link.
If the step doesn't solve the issue, please try other steps.
 
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