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※The following is the troubleshooting method of "Step 2. Change the resolution to 1024 x 768 to test if there is display or not.", Please refer to the following instructions.

Language : 

Subject : 
Resolution Issue
Solution : 
Different KVM adapters support different resolutions, but all of them support 1024 x 768.
Change the resolutions to test if the issue happens only on certain resolution or not.
If the step doesn't solve the issue, please contact us on eSupport for further assist.  Below is the link.