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※The following is the troubleshooting method of "Step 5. Upgrade the firmware to test if it works or not.", Please refer to the following instructions.

Language : 

Subject : 
Application Issue
Solution : 
1. Upgrade Java.
2. Get WinClient / Java Client from download and login again.
3. Temporarily close the anti-virus to try.
If the solution couldn't solve the issue, please contact us on eSupport for further assist.  Below is the link.