News
Welcome to ATEN eService!

※The following is the troubleshooting method of "Step 2. Check if other hotkey could work or not.", Please refer to the following instructions.

Language : 

Subject : 
Setting Issue
Solution : 
1. The hotkey could be different by different setting.  Please check the user manual and try or change other hotkey to try.  Sometimes the hotkey conflicts or has other use to cause the issue.
2. Change other wired keyboard to test if it's the compatible issue or not.  Please note that KVM doesn't support Bluetooth transmission.
If the step doesn't solve the issue, please try other steps.