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Subject :
固件升级失败
Description :
我尝试从Web界面上的特殊表单升级固件。点击“升级”按钮后,我看到一个窗口显示“上传”信息。我试着等10个小时,但什么也没发生,窗口每隔几秒钟刷新一次,但没有变化。如何升级设备?
Solution :
新的Web浏览器与旧固件存在一些兼容性问题,请尝试以下步骤:
1.电源重置设备(如果固件再次出现故障,您可能需要再次重置电源设备)
2.安装Firefox Portable 2.0.0.8(见附件)
[http://sourceforge.net/projects/portableapps/files/mozilla%20firefox%2c%20portable%20ed./mozilla%20firefox%2c%20portable%20edition%202.0.0.8/]
3.重新运行升级实用程序
如果问题仍然存在,请联系我们寻求进一步帮助:http://eservice.aten.com
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