ATEN Global Service Site


Subject :
	KH2508A / 1600 x 1200 and nothing higher

Description :
	Even with the standard KH2508A and the KA7169. Out of the box the KVM only support 1600 x 1200 and nothing higher. How do we get this product to support the higher resolution? With KN or later versions of KH15 models， there are adapter display options for us to update display information. But with the KH2508A there is no such option to detect the correct monitor settings.

Solution :
	When PC used ATEN default EDID, the monitor cannot display will, but if we used hot key to change the EDIＤ of KA7169 to monitor's own EDID, it can work fine. Right now the KH25XXA can only use a Hot Key to save the EDID to each port, we suggest change the port EDID one by one. Although the KA7166/KA7169 supports 1920 x 1200 video resolution, its default video resolution is 1024 x 768.

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