ATEN Global Service Site


Subject :
	Cable requirement for Displayport 1.2 KVMs

Description :
	I have a version 1.1 Displayport KVM but bought a new one (version 1.2) recently. Now the situation is the image sometimes keeps on and off.

Solution :
	For version 1.2 Displayport KVM, please check the Displayport cable qualification. The key point is version 1.2 takes much more bandwidth, so the cable has to be version 1.2 compatible. Please contact the makers or sellers to ensure the cable is qualified with version 1.2. If the issue still exists, please contact ATEN tech support for further assistance. http://www.aten.com/gb/en/support-and-downloads/

Related FAQ :
	Displayport KVM comparison
	KN9116's Basic FAQ (Hotkey"F12",ArrayMode,Mouse Cursors issue)
	Представление 2L-2910
	CCKM Lite (trial version) device connection amount
	DisplayPort with interface converters


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