ATEN Global Service Site


Subject :
	CS1734B can't support Mac mini(release in the mid of 2011)

Description :
	One of my Customer use the Apple original mini Display to VGA adapter to connect CS1734B and MAC mini ( release in the mid of 2011 which support the new Thunderbolt I/O) , when Mac mini power on, monitor doesn't have a display, how can I solve this issue?

Solution :
	This is a compatibility issue between CS1734B and Mac mini that support the new Thunderbolt I/O, firmware can't solve this issue, need to change the ASIC. here is an alternative Solution 1. Suggest customer don't use the Apple original mini Display to VGA adapter, for use the ATEN mini Display to VGA adapter VC920. PS:If we use VC920 to connect the CS1734B and Mac mini the max resolution is 1280x1024, and can't see the booting process of Mac mini. 2.Suggest customer use other KVM s witch doesn't use the ASIC:8021

Related FAQ :
	KN4132 - 無法透過H3C network switch存取
	VE814 & EDID
	KN / 虚拟媒体按键无法点选开启
	KN1000/虚拟媒体大小
	在Win 10下无法使用port 1升级FW


Was this information helpful?		Y N
Any commend for this FAQ?

Thank you for your valueable comment!!!!

If you need more assistance, please click the button on the right (Ask Question) and one of our experts will help you