ATEN Global Service Site


Subject :
	Profile upload failed from a USB thumb drive

Description :
	I have a project using VK2100. One day I got a upload failed message when uploading a profile with a USB drive. Can you tell what happen and how can I upload my profile?

Solution :
	If the profile size is bigger 45MB, you may experience the failure while uploading the profile. This is probably because you used large size of image files for your profile. We suggest to reduce the image size and keep the profile size less than 45MB or upload the profile via network. In the next release, we will increase the size allowed.

Related FAQ :
	CS724KM disable Boundless switch function


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