ATEN Global Service Site


Subject :
	Viewer not available

Description :
	After upload the project on VK2100, the ipad cannot find any viewer?

Solution :
	Please be sure the viewer type (see attached picture) defined in VK6000 is compatible with your iPad. You can refer to the below link to check your ipad model: https://support.apple.com/en-ap/HT201471

Attachment :
	File Download `(Viewer_type.png)`

Related FAQ :
	VM5808H IP 확인 방법 문의
	50Hz resolutions
	BURN IN 상태를 종료하려면 어떻게해야합니까?
	UC232A-How to do silent install on Windows
	VS0102/VS0104/VS0108 캐스케이 지원


Was this information helpful?		Y N
Any commend for this FAQ?

Thank you for your valueable comment!!!!

If you need more assistance, please click the button on the right (Ask Question) and one of our experts will help you