ATEN Global Service Site


Subject :
	Monitor can't display

Description :
	With the VS381 connect with two devices DVD player and computer When only the DVD is powered on there is no display, however, when the computer is turned on there is video, must the computer always be on to display DVD video?

Solution :
	Under normal conditions, the HDMI devices provide enough power for the VS381,but some devices did not provide enough power for the VS381,suggestion use external power adapter with VS381. Here is the list of ATEN Power adapters: Continental Europe: 0AD6-1705-26EG (DC5V, 2.4A) United States: 0AD8-0705-26EG (DC5V, 2.4A) England: 0AD4-3705-26EG (DC5V, 2.4A)

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