ATEN Global Service Site


Subject :
	HSM can work but can't switch ports with hotkey

Description :
	I am able to invoke HSM (Hotkey Settings Mode), but it cannot use hotkey to switch ports.

Solution :
	Most likely Hotkey switching has been disabled. The following steps will re-enable Hotkey switching on your keyboard’s number pad: 1. Press and hold down [Num Lock](clear key on MAC keyboards) 2. Press and release [-] 3. Release [Num Lock] (clear key on MAC keyboards) 4. The Caps Lock and Scroll Lock LEDS will be flashing. 5. Press X" LEDs stop flashing and Hotkey switching will be restored

Related FAQ :
	US421's FAQ(switching function)
	KN9116's Basic FAQ (Hotkey"F12",ArrayMode,Mouse Cursors issue)
	Cannot invoke HSM?
	Invoke HSM without NUM-key
	CS682/CS692 Current Hotkey status of my KVM


Was this information helpful?		Y N
Any Comment?

Thank you for your valueable comment!!!!

Still need more assistance?