ATEN Global Service Site


Subject :
	CS1734B Unable to use the native resolution of my display

Description :
	When I put the ATEN KVM-switch between my PC's and my monitor using resolutions such as 1680x1050 and 1440x900 are not available in graphics properties. When I don't use the KVM-switch these resolutions are available. How can I use the KVM with thoses resolutions ?

Solution :
	It might be a DDC (Display Data channel) communication problem. Please try to take advantage of CS1734B DDC function. Invoke Hotkey mode by following the steps below: -Press and Hold [NumLock] key -Press and release [-] key -Release [NumLock] After doing above, you just tap letter [D] key. [NumLock] + [-] + [D] means to invoke the read-and remember function for the brand and display information of the computer display attached to the corresponding port.

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