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Subject : 
The default username & password are not working. Is there any way to retrieve them?
 
Description : 
The default username & password are not working. Is there any way to retrieve them?
 
Solution : 
No, but you can access from the OSD menu button in the front to reset the system back to factory default and then use
the default username & password to log in.

Press OSD button, go to top left for  Setting>>Maintenance>> Reset to Default 

Note:
After apply "Factory Reset", the existed setting will be erased. Please redo the setting again.
 
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