Yes. It needs to upgrade to their newer firmware. Check the following.

1. Upgrade CN9000/CN9950 FW to V1.3.121 or later.

2. Upgrade KA8270/8278/8280/8288 FW to V1.5.147 or later.

To upgrade the firmware, please download the firmware and manual from ATEN website.

CN9000

https://www.aten.com/global/en/supportcenter/downloads/?q=CN9000

CN9950

https://www.aten.com/global/en/supportcenter/downloads/?q=CN9950

KA8270/8278/8280/8288

https://www.aten.com/global/en/supportcenter/downloads/?q=KA8270