ATEN Global Service Site


Subject :
	DP KVM connects to NVIDIA RTX30 series Graphics card could experience blank screens on boot

Description :
	DP KVM connects to NVIDIA RTX30 series Graphics card (RTX3060 3070 3080 3090) could experience blank screens on boot until the OS loads.

Solution :
	According to NVIDIA website (https://nvidia.custhelp.com/app/answers/detail/a_id/5233/?linkId=100000076816300) The monitor with Display port could experience blank screens on boot until the OS loads. This issue might be related to the firmware of NVIDIA GPU. Upgrade the firmware of the graphics to the last version. If you still have problems, please contact ATEN Tech Support

Attachment :


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