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Subject : 
CN8000A remote viewer keyboard and mouse cannot work
 
Description : 
CN8000A has output from remote viewer, but keyboard and mouse cannot work. Both Java Client and Win Client have the same problem.
 
Solution : 
This situation might be caused by the firewall setting of Windows system. Disable the firewall, and try again. 
If you still have this problem, please contact ATEN Tech Support. 
 
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