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Subject : 
In my CCKM installation I cannot see mouse cursor on my Ubuntu 16 but it can click and work, what can I do to fix the issue?
 
Description : 
In my CCKM installation I cannot see mouse cursor on my Ubuntu 16 but it can click and work, what can I do to fix the issue?
 
Solution : 
If the mouse cursor disappears under a Linux operating system, execute this command:
gsettings set org.gnome.setting-daemon.plugins.cursor active false
Please refer to page 226 of user manual, and attachment are videos of the issue and after fix for your reference. 
https://assets.aten.com/product/manual/cckm_ke_matrix_manager_um_w_2021-01-08.pdf
 
Attachment : 
File Download Attachment (fix.zip)
 
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