ATEN Global Service Site


Subject :
	How do we obtain the log files of Control Assist

Description :
	Once the unknown error happening. In order to clarify issues. Need to retrieve the log files of Control Assist.

Solution :
	The log files were stored in the computer which installed the software Control Assist, the folder path as below : C:\Users\【Account Name】\AppData\Roaming\ControlAssist\logs For more detail information about the operation, the training video link below for your reference : https://www.aten.com/global/en/product-landing-page/control-system/series/training

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