ATEN Global Service Site


Subject :
	如何取得Control Assist的LOG資料

Description :
	當發生未知錯誤時，為了釐清問題原因，需要取得Control Assist的LOG資料。

Solution :
	Control Assist的LOG資料存放在安裝Control Assist的電腦裡，路徑如下： C:\Users\【帳號名稱】\AppData\Roaming\ControlAssist\logs For more detail information about the operation, the training video link below for your reference : https://www.aten.com/global/en/product-landing-page/control-system/series/training

Related FAQ :
	KA / Supported KVM models
	Cat6, Cat7 线缆
	CS1732A - 兼容性 - Microsoft wireless desktop 3000 keyboard
	CS62U - 无法设定分辨率1680x1050
	1台の4画面出力PCのモニターを延長させたい(KE6940Aシリーズ)


Was this information helpful?		Y N
Any commend for this FAQ?

Thank you for your valueable comment!!!!

If you need more assistance, please click the button on the right (Ask Question) and one of our experts will help you