Welcome to ATEN Support Center


Please use blank character to separate problem and model name, ex. No display AB1234.
  • [General Notice] 2021/12/27 Apache Log4j Critical Vulnerability on ATEN Products?      [More]
  • [General Notice] 2021/02/20 Please ignore and delete the email with the title of `TOP URGENT ACTION REQUIRED`      [More]
  • [General Notice] 2020/09/25 Please login to register your product today!!      [More]

Technical Support

Questions

FAQ

Finding answers by searching ATEN’s FAQ database.
AskQuestion

Ask Question

Ask a question or describe your issue here for more assistance.
Hotkey

ATEN Hotkey List

Searching for hotkey settings via model name.

Service Support

WarrantyPolicy
Warranty Policy To view more details for standard warranty, extended warranty, post warranty and A+ warranty. Learn More
RepairStatus
Repair Status Query To check product’s repair status by entering RMA or Serial Number. Learn More
ProductRegistration
Product Registration Register your ATEN product and create a free ATEN eService account. Learn More

Product Information

AtenProductCompatibility
ATEN Products Compatible List Check the product compatibility to facilitate project planning. Learn More
3rdProductCompatibility
3rd-Party Device Compatible List To check 3rd-Party Device product compatibility list of ATEN products. Learn More
DiscontinuedProducts
Discontinued Products To check if the product is still being produced. Learn More
Downloads
Downloads To download product related files, such as user manual, firmware, driver etc. Learn More
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