News
FAQ Search icon_logout FAQ View
 
Subject : 
CS1308/CS1316 + wireless Keyboard/Mouse cannot work under Win7/10
 
Description : 
CS1308/CS1316 + wireless Keyboard/Mouse cannot work under Win7/10 
 
Solution : 
In order to solve CS1308/1316 cascade fail, we seted the PC port of CS1308/1316 to low speed. However, if you connect wireless mouse and keyboard with CS1308/1316, Win 7/10 will not recognize it, because Win 7/10 cannot recognizes full speed devices though low speed HUB , and most of the wireless mouse and keyboard on the market are full speed. In this situation, set the PC port of the CS1308/1316 to full speed can solve thisissue. Please refer to the following FAQ for how to modify the USB speed:
https://eservice.aten.com/eServiceCx/Common/FAQ/view.do?id=6759
 
Related FAQ : 
USB speed adjustment.
CS682/CS64US firmware upgrade.
Power On Detection on DisplayPort KVM
RealComモードのセットアップ方法が知りたい(SN3101)
cascade more than 5 levels
 

Was this information helpful? Y   N  
Any commend for this FAQ? 
Thank you for your valueable comment!!!!
 
If you need more assistance, please click the button on the right (Ask Question) and one of our experts will help you