ATEN Global Service Site


Subject :
	HP GEN10 Issue / No display

Description :
	In order to save energy, HP new generation server GEN10 equips a mechanism that detects if a monitor is connected to VGA port or not: if no monitor connected then GEN10 will not send signal to VGA port. Customer reports that it works properly when a monitor is connected to GEN10, but no display when connecting through most of ATEN KVM.

Solution :
	HP recently releases new iLO F/W v1.3.5. After upgrade HP Gen10 Server to the iLO version and enable “VGA Port Detect Override”, we can confirm the no display issue on related models can be fixed. https://support.hpe.com/hpesc/public/home/driverHome?sp4ts.oid=1010145741 After upgrade to iLO F/W v1.3.5, open a browser and login. Go to "Security" -> enable "VGA Port Detect Overrode" and click "Apply", the configuration is completed.

Related FAQ :
	How to Reset CL6078MW password
	CCKM / CLI 模式登入日志
	BIOS access between DELL Optiplex 790/990 and CS1708A/1716A
	CS22DP/CS782DP can work with DP to VGA/DVI/HDMI Adapter?
	KE series / DLink網路交換器設定


Was this information helpful?		Y N
Any commend for this FAQ?

Thank you for your valueable comment!!!!

If you need more assistance, please click the button on the right (Ask Question) and one of our experts will help you