ATEN Global Service Site


Subject :
	Kingston HyperX Alloy FPS keyboard / NKRO

Description :
	Can the Kingston HyperX Alloy FPS HX-KB1BR1-NA keyboard work with the CS533? The CS533 is running the latest firmware (1.2.118). The keyboard is lighting up but the keys do not respond.

Solution :
	Please change the keyboard mode of your keyboard from NKRO to 6KRO to solve this problem. NKRO function would let the USB package become longer than the standard package, ATEN KVMs will be unable to recognize it. Please refer to the support website of the keyboard which mentions "what is key rollover?". https://www.hyperxgaming.com/en/support/technical/products?model=hx-kb1

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