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Subject : 
Network switch setting
 
Description : 
I have chose a 1000Mbps Gigabit Ethernet switch to manage the network environment for KE device, but sometimes I am still unable to switch the profiles/video wall, it seems the KE device hung up and no response.
 
Solution : 
In multipoint configurations, the IGMP and flow control function of your network switches/hubs must be enabled to avoid the deterioration of data throughput.
If use VE series device, please must also enable Jumbo frame

For details, please check out the video
 
Related FAQ : 
當我存取SN0116CO 時, 出現"Parse update message error"
Slide bar in basic mode
Feedback/Return feature for VK2100
Connection Failed 메시지
hardware cursor
 

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