ATEN Global Service Site


Subject :
	KN4116 cannot be accessed via H3C network switch

Description :
	I use a H3C switch S7506E-V on my network and when a PC and the KN4116 are on the same network segment, the PC can access the KN4116. However, if they are not on the same network segment, the client PC can't access the KN4116. How can I fix this?

Solution :
	The H3C switch S7506E-V has a compatibility problem and can't get the MAC address of the KN4116. To resolve this, set the MAC address of the KN4116 on the H3C switch S7506E-V manually.

Related FAQ :
	CE250A - 宽屏幕支持
	3D 지원 여부
	4k 해상도 지원
	CS682/692 USB cables
	FIPS-140-2 qualified KVM switches


Was this information helpful?		Y N
Any commend for this FAQ?

Thank you for your valueable comment!!!!

If you need more assistance, please click the button on the right (Ask Question) and one of our experts will help you