ATEN Global Service Site


Subject :
	UC410/UC3410 Compatibility with PS4 SLIM and PS4 Pro

Description :
	When I connect UC410/UC3410 with PS4 SLIM or PS4 Pro, it doesn't work.

Solution :
	Actually it's because PS4 SLIM or PS4 Pro uses a new model of PS4 controller, CUH-ZCT2. Please upgrade the firmware of UC410/UC3410 to latest version from product website. Below is the link. http://www.aten.com/global/en/products/usb-&-thunderbolt/gamepad-emulator/uc3410/#.WlLqQtKWaUk Also check the connection and the booting process of PS4 as the below video.

Related FAQ :
	Connect VC880 with HDMI but only output the audio without connect monitor
	CS104U hotkey
	KN4140v - 本地控制端串接
	推奨ネットワークスイッチについて(KEシリーズ全般)
	장비 무게


Was this information helpful?		Y N
Any commend for this FAQ?

Thank you for your valueable comment!!!!

If you need more assistance, please click the button on the right (Ask Question) and one of our experts will help you