ATEN Global Service Site


Subject :
	Older UC232A's can not support Windows 8 and later OS

Description :
	Doesn't UC232A work on Windows 8 and later OS? After installing driver (V1.0.078) , Windows shows an error message: code 10 in the device manager, however the same driver and device work fine on Windows 7.

Solution :
	You might be using an old UC232A "chipset" version that is not compatible with Windows 8 and later OS. Please check your UC232A serial number on the back of the unit (see attached picture) (if you cannot see the serial number, please contact your reseller or Aten Technical Support at http://eservice.aten.com/) If the 3rd digit is between "0" to "9" (note letter such as A,B,C, etc... use new chipset), your unit has the older chip version. We recommend replacing your UC232A.

Attachment :


Related FAQ :
	How to upgrade drivers when installing a new UC232A
	UC232A Drivers for Windows 11 ARM-based OS
	How do I find an appropriate UC232A driver on ATEN website?
	After some windows updates, My UC232A stopped working and returned a "Code 10" error message.
	UC232A support X64 Operating System


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