News
FAQ Search icon_logout FAQ View
 
Subject : 
CCKM couldn't find KE and KX when using Java 8update481
 
Description : 
After updating the Java version to 8update481, CCKM couldn't find and add KX9970, KX9980, and other KE transmitters and receivers.
The Tx and Rx that have already been added to the CCKM become offline.  What's the reason?
 
Solution : 
It's because the Java change its security setting in 8update481.  Please disable delete the words "TLS_RSA_*," in java.security, below is the process.
1. Go to the service list and stop the CCKM service.  The service name is "KVM over IP Matrix Manager service".
2. Go to the path C:\Program Files\Java\jre-1.8\lib\security
3. Copy the file "java.security" and put it to the desktop.
4. Change the file name of the java.security to java.security_old.  Here please change the file in the path C:\Program Files\Java\jre-1.8\lib\security
5. Go to desktop and open the java.security to delete the "TLS_RSA_*,".  You could search the keyword below to find out the location.
jdk.tls.disabledAlgorithms
6. After changing, please save the file and copy it back to the security folder.  Below is the path.
C:\Program Files\Java\jre-1.8\lib\security
7. Go back to service list and start the CCKM service.
 
Related FAQ : 
KVM over IP Java 8update481 Java Client(jnlp) compatibility
After I install Java 8 update 291, all the KE are disconnected, how to fix the issue?
 

Was this information helpful? Y   N  
Any commend for this FAQ? 
Thank you for your valueable comment!!!!
 
If you need more assistance, please click the button on the right (Ask Question) and one of our experts will help you