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Subject : 
The port LED always light, how to make sure which port is selected.
 
Description : 
When switch to port 2 the LED of port 1 still light, how to make sure which port is selected.
 
Solution : 
The LED indicator of Secure KVM Switches are different from other ATEN KVM Switches. The Port LEDs are located on the front panel to indicate the port connection or selection status.
Online – LEDs as dim orange to indicate that the computer attached to its corresponding port connected and powered on.
Selected – LEDs as bright orange to indicate that the computer attached to its corresponding port has the KVM focus.

Please notes: 
Port LED flashes indicate that a non-qualified USB HID device is connected to console USB keyboard port or mouse port when the corresponding port has the focus.  
CAC LED flashes indicate that a non-qualified USB smart card /CAC reader is connected when the corresponding port has the focus. 
If these two issue occurs, please try using another qualified USB keyboard, mouse, smart card reader, or CAC card reader.

If you still have problems, please contact ATEN Technical Support:
https://eservice.aten.com/eServiceCx/Common/FAQ/askQuestion.do?type=None
 
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