Regarding the recently published vulnerability in Apache Log4j
(CVE-2021-44228), ATEN is releasing an update to its UPS ViewPower software
to address a potential concern.
We suggest the following actions to be taken:
ViewPower software used for listed UPS product series:
OL1000HV, OL15000HV, OL2000HV, OL3000HV, OL1000LV, OL15000LV, OL2000LV,
Option #1: Now -- Manually download the currently available patch file.
Please visit the product page/support and downloads section.
Option #2: In Two Weeks -- ATEN will provide fully updated firmware
versions for these models
Note: Once the updated firmware becomes available in two weeks, the patch
file will become obsolete.
Other ATEN products are not affected. We will keep monitoring the issue and
if there are any concerns related to ATEN’s products, we will provide an
update immediately. Should you have more questions, please contact ATEN
Global Service at http://eservice.aten.com for assistance.
Please regularly check for updates from ATEN about equipment and
ATEN reserves the right to change or update this advisory at any time
If you receive suspicious email sent from `email@example.com` with the title of `TOP URGENT ACTION REQUIRED!!` to ask the receiver to verify account for the purpose of avoiding disruption of services:
Please be advised that the email is not sent by ATEN. If you receive this email, you should not open or click on its links, and you should delete it to avoid incurring any damage from it.